NHW Napton Winter/Spring 2025 News

03.02.25

Highlights from the February 2025 edition of Our News include:

* Guidance on spotting Romance fraud and scams

* SimpliSafe demonstrates the importance of Professional Monitoring when it comes to home security

* Phonely provides answers and information on how to prevent scam calls with their services

* We celebrate a decade of partnership with Patlock!

READ THE FEBRUARY EDITION OF OUR NEWSLETTER

6.01.25

Highlights from the National NHW first edition of the year include:

*ERA shares home security suggestions to kickstart 2025

*We celebrate one of our Association Leads receiving a BEM – congratulations Lynne!

*This January, we are launching our new Youth in Action newsletter, and you can join the mailing list today

READ THE JANUARY EDITION OF OUR NEWSLETTER

9.12.24

Following a recruitment process led by the Police and Crime Commissioner, Philip Seccombe, Alex Franklin-Smith has been selected as the preferred candidate to be the new Chief Constable for Warwickshire.

Here are some highlights in December’s Our News newsletter:

* Remember the NW Shop when buying your Christmas gifts

* Enter ERA’s prize draw to win a home security bundle over £200

* We’re proud to introduce our new partnership with Phonely, working together to keep you protected from scams

* Making your lists and checking them twice… cybersecurity with Avast

* SimpliSafe offer advice on keeping your home secure this Christmas, and how to have fun at the same time

* LockLatch share recipes for festive homemade dog treats – don’t forget to check out their PetLatch product!

* The Master Locksmiths Association (MLA) help us stay safe over the festive period

 

READ THE DECEMBER NEWSLETTER HERE.

Southam Police invite you to a Vehicle Crime Prevention Workshop

📅 18/12/2024

⏰ 0900-1100hrs

📍 Galanos House, Banbury Road, Southam, CV47 2BL

Our officers will provide advice on:

– Simple steps to deter vehicle crime.

– Complimentary Security tools.

– How to avoid becoming a target for theft.

There will also be a Q&A session where you can discuss concerns and ask questions directly with local officers and partners.

This is a great opportunity to stay informed and proactive in keeping your vehicle safe. We look forward to seeing you there!

NHW News Summer/Autumn 2024

 

Here is the November newsletter from the National NHW

READ THE NOVEMBER NEWSLETTER HERE.

Here is the latest newsletter for October 2024 from the team in Southam.

bit.ly/SSNTNews2409 to view on your device.

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales.

Here are some highlights in October’s edition:

*Enjoy photos and stories from our National Crime and Community Conference, and celebrate the winners of this year’s Volunteer Recognition Awards

*You’re invited to complete our 2024 Crime and Community Survey before 31st October (click this link to complete the survey)

*The MLA shares tips on keeping your home secure as we approach winter

*SimpliSafe gives guidance on home security during the darker nights

READ THE OCTOBER NEWSLETTER HERE.

Use this link to see the results of the survey of the Warwickshire Police and messaging system

Here is the latest September newsletter from NHW

Here are some highlights in September’s edition:

*Issue 8 of The Lookout is here – read our student magazine now!

*Student safety and how you can make a difference

*Celebrating funds raised towards our Volunteer Programme – thank you!

*Read more about the next cycle of our Community Grants Fund

*Put Smart home security to the test with Robin’s review of ERA’s Smart Universal Door Handle

*Patlock offers students security in their new homes

READ THE SEPTEMBER NEWSLETTER HERE.

Here is the latest August 2024 newsletter from the team in Southam.

bit.ly/SSNTNews2408 to view on your device.

And on 5 August, National NHW News here

READ THE AUGUST NEWSLETTER HERE.

10th July 2024 – a new PC started today at Southam to boost the numbers, she is PC Hannah Rankin 2712

Here are some highlights in July’s National NHW Newstletter edition:

  • Nominations are now closed for our Volunteer Recognition Awards 2024. Thank you to all those who nominated an amazing NW volunteer or local group – shortlisting will soon begin!
  • Photos and stories from this year’s brilliant Neighbourhood Watch Week
  • One local group received a visit from the Prime Minister…
  • Guidance on how to spot and report ASB (antisocial behaviour)
  • Home security gets smarter with ERA
  • Patlock have renewed their membership with Secure by Design

READ THE JULY NEWSLETTER HERE.

NHW News 2023/24 Winter – Spring

READ THE NHW NATIONAL JUNE NEWSLETTER HERE.

READ THE MAY NHW NEWSLETTER HERE.

Here is the latest newsletter for May 2024 from the team in Southam.

bit.ly/SSNTNews2405 to view on your device.

Here is the latest newsletter from the team in Southam.

bit.ly/SSNTNews2404 to view on your device.

Here are some highlights in April’s NHW National News edition:

– The results from our National Crime and Community Survey 2023 are in and ready for you to read

– Recordings from our spring webinar series are now available

– It’s time to get ready for Neighbourhood Watch Week and the Month of Community!

– You can win a £50 Shop voucher for sharing your community stories

 

We would also like to highlight that the NPCC (National Police Chief’s Council) has launched a new app called Police.UK, which allows the public to report crimes and incidents, find out information about local policing teams, and access prevention advice and support for victims and witnesses of crime. You can read more about this here.

READ THE APRIL NEWSLETTER HERE.

Here is the latest newsletter from the team in Southam for March 2024.

bit.ly/SSNTNews2403 to view on your device.

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales.

Here are some highlights in March’s edition:

  • ERA offers expert tips on home security when renovating – don’t miss out on their Easter competition!
  • You could be eligible to join the SP Energy Network’s Priority Services register
  • The Rt Hon Chris Philp MP reflects on the Government’s recent ASB Action Plan

READ THE MARCH NEWSLETTER HERE.

We are pleased to bring you the latest February 2024 edition of our newsletter for Neighbourhood Watch supporters across England and Wales.

Here are some highlights in February’s edition:

  • Don’t have your heart broken by scammers – read our advice on spotting the signs of romance fraud
  • Issue 6 of The Lookout is here, with fresh perspectives on student safety and crime prevention from our student writers
  • SimpliSafe share tips on protecting your home and loved ones
  • Read new case studies from the Government’s Antisocial Behaviour (ASB) on-the-spot policing pilot programme

READ THE FEBRUARY NEWSLETTER HERE.

 

Here is the latest February 2024 newsletter from the team in Southam.

bit.ly/SSNTNews2402 to view on your device.

Here is the January 2024 newsletter from the team in Southam.

bit.ly/SSNTNews2401-2 to view on your device.

On Monday 15th January 2024 at approximately 12am two unknown suspects have been seen attempting to gain entry to a property on Hillside Croft, Napton. Both suspects believed to be white males, early 20’s. One of the males was wearing a black north face gilet. The other male wearing a grey Nike hoodie and man bag.  Nothing taken as entry not gained.

If anyone has any information about this incident that could further the investigation, please inform us by one of the below methods:

– online at Warwickshire.police.uk/report

– call us on 101

– call CrimeStoppers anonymously on 0800 555 111

Please quote incident ref: WK-20240115-0074

January 2024 Rural Crime Newsletter Newsletter January 2024 V2.pdf

Here are some highlights in January’s National NHW edition 2024:

  • Protect your Pa$$w0rds – password protection in three easy steps
  • ERA’s experts offer guidance on how to pick the best home security system for you
  • Hear from Neighbourhood Watch members who supported us while playing the lottery, and won BIG prizes

READ THE JANUARY NEWSLETTER HERE.

Here is the latest newsletter from the team in Southam for December 2023.

bit.ly/SSNTNews2312 to view on your device.

National NHW News for December

Here are some highlights in December’s edition:

  • Reach out to your neighbour this Christmas – small ways you can make a big difference to your neighbours and community during the festive season.
  • SimpliSafe share their tips for protecting your home this Christmas.
  • You can support Neighbourhood Watch for free while shopping, with EasyFundraising.
  • Remember to check your smoke alarms this Christmas – the Home Office shares their message on fire safety.
  • Avast gives us Five Golden Tips to shop online safely.
  • Nominations are open until 17th December for the Movement for Good’s charity awards – you could help us win!

READ THE DECEMBER NEWSLETTER HERE.

Don’t forget to fill in our Cybercrime survey 2023 before Friday 15th December. Click here to complete the survey.

 

We hope you enjoy this edition and wish all our supporters a very Merry Christmas!

National NHW News for November

Here are some highlights in November’s edition:

  • Trust your instincts – guidance to help protect against scams and fraud
  • Applications now open for the winter 2023 Community Grants Fund
  • ERA shares your views on smart home security systems
  • WaterSafe have shared their top tips for staying warm and safe this winter

READ THE NOVEMBER NEWSLETTER HERE.

Here is the latest newsletter from the SNT team in Southam.

bit.ly/SSNTNews2311 to download to your device.

A briefing from the Police about public contact including using 101 = click here

Here is the latest newsletter from the SNT Police team in Southam.

bit.ly/SSNTNews2310 to download to your device.

Here are some highlights in October’s National NHW News edition:

  • A celebration of our National Crime and Community Conference 2023, and our Volunteer Awards 2023 winners
  • We announce our new partnership with SimpliSafe, with benefits for our members
  • The Lookout student magazine is back – you can read it now!
  • Get Safe Online invite you to join a free webinar on internet safety
  • The Children’s Society shares free resources on spotting and preventing child exploitation, with invitations to free webinars this autumn

READ THE OCTOBER NEWSLETTER HERE.

 

We hope you enjoy this Septemer edition of our National NHW news – please share it with others!

READ THE SEPTEMBER NEWSLETTER HERE.

Here is the latest newsletter for September 2023 from the team in Southam.

bit.ly/SouthamSNTNews2309

Here is a handy guide to contacting the Police

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales. Here are some highlights in August’s edition:

  • We celebrate the amazing amount of money raised in our first Crowdfunder towards innovative work with young people, thanks to our members and volunteers
  • Read guidance on identifying and safely intervening when you see street harassment
  • Download or buy a copy of our Impact Report 2022/23
  • Meet Genie, a new AI-powered scam detecting software

We hope you enjoy this edition – please share it with others!

READ THE AUGUST NEWSLETTER HERE.

 

Here is the latest newsletter from the team in Southam for August.

bit.ly/ssntnews2308

The June Southam SNT News is here

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales. Here are some highlights:

  • Sign up for one of our ASB Webinars
  • Nominate for the Volunteer Recognition Awards
  • Become a Cyberhood Watch Ambassador
  • Find out how Neighbourhood Watch Week went

We hope you enjoy it, please share it with others!

READ THE NEWSLETTER HERE

The May Neighourhood Watch newsletter is here

The April News from Southam SNT is here

The March news from Southam SNT is here

The March edition of OUR NEWS is here

We are delighted to bring you this exciting edition of our most popular newsletter for Neighbourhood Watch supporters across England and Wales.

This edition highlights how you can be a part of making this a better place to live, a call for success stories with the chance to win a £100 gift voucher, advice on how to be an active bystander, advice on how to avoid being scammed, guidance on how to look closer for signs of child exploitation, the opportunity to win a Patlock, the dangers of the dark web, and more.

So grab a cuppa, take a moment for yourself, and enjoy the read.

READ THE NEWSLETTER HERE

NHW News – Summer/Autumn 2022

Welcome to our December OUR NEWS – the final newsletter for 2022

We are delighted to bring you OUR NEWS for November.

Here is the National NHW June Newsletter click here

Here is the Rural Police Newsletter for May / June, click here

Here is the Napton Neighbourhood Watch News for Spring/Summer 2022

See here for the Neighbourhood Watch May Newsletter

As part of Operation Snap, members of the public can report and submit digital footage showing potential moving traffic offences.

Ten golden rules to prevent fraud

Remember these ten golden rules to help you prevent fraud and beat the scammers.

·  Be suspicious of all ‘too good to be true’ offers and deals. There are no guaranteed get-rich-quick schemes.

·  Don’t agree to offers or deals immediately. Insist on time to get independent or legal advice before making a decision.

·  Don’t hand over money or sign anything until you’ve checked someone’s credentials and their company’s.

·  Never send money to anyone you don’t know or trust, whether in the UK or abroad, or use methods of payment you’re not comfortable with.

·  Never give banking or personal details to anyone you don’t know or trust. This information is valuable so make sure you protect it.

·  Always log on to a website directly rather than clicking on links in an email.

·  Don’t just rely on glowing testimonials. Find solid, independent evidence of a company’s success.

·  Always get independent or legal advice if an offer involves money, time or commitment.

·  If you spot a scam or have been scammed, report it and get help.

·  Don’t be embarrassed about reporting a scam. Because the scammers are cunning and clever there’s no shame in being deceived. By reporting it, you’ll make it more difficult for them to deceive others.

 

Telephone Scams

Your bank or the police will never ring and ask you to verify your PIN, withdraw cash or purchase high-value goods. They’ll also never come to your home to collect your card, cash or purchased items. If you get a call like this, end the call. If you get a call from your bank or the police, make sure you know who the person is before handing over any personal details. You can do this by calling your bank (the number on the back of your card) or the police (101) on a different phone line. To get a different line, use a phone owned by a family member, friend or neighbour. This is because scammers can keep phone lines open after pretending to hang up. So while you think you’re making a new phone call, the line is still open to the scammer, who pretends to be someone from your bank or the police. Depending on your bank, the security questions they ask may be different, but they’ll never ask you to authorise anything by entering your PIN into your phone.

 

Reporting

If you think you’ve uncovered a scam, been targeted by a scam or fallen victim to fraudsters, contact Action Fraud on 0300 123 2040 or at https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime

Call us on 101 if you know the suspect or they’re still in the area.

Reporting crime, including fraud, is important. If you don’t tell the authorities, how do they know it’s happened and how can they do anything about it?

Remember that if you’re a victim of a scam or an attempted scam, however minor, there may be hundreds or thousands of others in a similar position. Your information may form part of one big jigsaw and be vital to completing the picture.

 

 

Welcome to the April edition of OUR NEWS. Whilst crime prevention is a key driver for Neighbourhood Watch, we have been uniquely embedded in communities for 40 strong years, perfectly positioning us as a gateway between individuals and the support they need to enable them and their communities to thrive.

Here are some useful links from the Police SNT:

Did you know you can follow various Warwickshire Police teams on Facebook and Twitter?

Warwickshire Police Facebook – https://facebook.com/warwickshirepolice

Warwickshire Police Twitter – https://twitter.com/warkspolice

Warwickshire OPU Facebook – https://facebook.com/OPUWarwickshire/

Warwickshire OPU Twitter – https://twitter.com/OPUWarks

Warwickshire Police Dogs Twitter – https://twitter.com/WarksPoliceDogs

Southam SNT Facebook – https://facebook.com/SouthamCops/

Southam SNT Twitter – https://twitter.com/southamcops

 

Christmas 2021 Scams Advice

Scams advice from Neighbourhood Watch

Email hacking

Warwickshire Trading Standards has been made aware of instances whereby individual’s email accounts appear to have been hacked and bogus messages sent out.

The messages usually ask for the recipient’s help to buy a gift card (for a relative of the sender’s birthday). The sender normally states that they are travelling and can’t do it themselves. They may direct the email recipient to visit their local supermarket or shop and may even name the store to make the email look more authentic. The sender always promises to refund the money as soon as they can.

Victims of this crime have lost money after buying a gift card and sending the card number to the criminals by email. The fraudsters don’t require the physical card, only the card number.

The fraudsters either send out an email directly from the hacked email account to everyone in the person’s address book or copy the address book and create a new account with a similar email address (the new email might have an extra letter in it for example or use a different provider). This way, even if the victim regains control over their account, the fraudsters can continue to send out bogus emails that could be mistaken for genuine ones.

If you believe your email account has been hacked, try to change your password as soon as possible and visit your email account provider’s website for further advice.

If you have received an email that you believe is bogus, you can forward it to the National Cyber Security Centre (NCSC) email: report@phishing.gov.uk For further information visit: https://www.gov.uk/report-suspicious-emails-websites-phishing

Android phone malware warning

Criminal gangs are employing a malware called BRATA to infect Android phones and steal money, texts, and photographs. The malware is hidden in dangerous apps.

Victims reported receiving a bogus text purporting to be from their bank, requesting them to click on a link to download an anti-spam app. The malware is hidden in the app and allows the criminals to take over the phone, overcome two factor authentication, steal usernames and passwords, and make fraudulent transactions.

Victims may also receive a phone call during the download process from a bogus bank employee, offering them help to install the app whilst in reality granting themselves access to key areas of the phone.

Be wary of any unsolicited texts, emails, or phone calls you receive from your bank.

Always interact with your bank by using the official app or website.

Give safely this Christmas

Over the past year £1.6m has been lost to charity fraud. Warwickshire residents are warned to beware of giving to non-existent charities and criminals posing as genuine charities.

Action Fraud have suggested some simple checks the public can take:

Omicron variant PCR test phishing emails

Criminals have already begun to use the Omicron variant to attempt to scam residents. Which? have issued a warning that scammers are already sending fake emails about the new Omicron variant of Covid, to steal personal data and bank details. For more information, advice and to see what the scam phishing emails look like, visit: https://conversation.which.co.uk/scams/omicron-variant-pcr-test-fake-email/?utm_medium=email&utm_source=engagingnetworks&utm_campaign=scamalert021221&utm_content=Scam+alert+021221.+B&mc_cid=bcfb980f1b&mc_eid=118d081792

Christmas jingle helps residents to remember anti-fraud measures

The Financial Conduct Authority (FCA) in partnership with behavioural scientists, Influence at Work, and music production company, Soviet Science, has released a Christmas jingle.

The jingle focuses specifically on loan-fee fraud in which consumers are tricked into paying an upfront fee for a loan or credit they never receive. You can watch the jingle here: https://youtu.be/9JO3o5AWikA

More help and advice

  • Please feel to share this information as you feel appropriate
  • To make a consumer complaint, obtain consumer help and advice or report an issue to Trading Standards, please contact the Citizens Advice Consumer Service on 0808 223 1133.
  • For consumer or business help and advice, including details of our approved trader scheme, please visit our website: https://www.warwickshire.gov.uk/tradingstandards

NHW News – Winter 2021/22

The December newsletter for Neighbourhood Watch supporters across England and Wales can be read here.

Neighbourhood Watch Newsletter November 2021, select to ‘read more’ and  click here

Rural SNT Police Newsletter October 2021,  select to ‘read more’ and click here

Crime, Police & NHW News Spring/Summer 2021

The October SNT Rural Police News is here

NEIGHBOURHOOD WATCH 2021 CRIME AND COMMUNITY SURVEY LAUNCHED

For the second year running, we want to hear your thoughts about crime, community, and how effective Neighbourhood Watch is. 

www.surveymonkey.co.uk/r/CL72YGJ

The survey, launched on Wednesday 20th October 2021, is open to the public across England and Wales, regardless of whether they live in a Neighbourhood Watch area or not.

The September SNT Rural Police newsletter is here

The September national NHW newsletter is here

The August SNT Rural Newsletter is here

See June 2021 Police SNT Newsletter click here

See June 2021 NHW organisation newsletter click here

See May NHW organisation newsletter click here

The local NHW newsletter from the SNT’s is here, see the article on off road biking at Napton

Crime & Police News 2020 – Winter 2021

Neighbourhood Watch January 2021 Newsletter, please click here

Please be vigilant, there have been a number of burglaries across Stratford district in December 2020.

Please seriously consider your home security, small improvements can make a big difference to deterring criminals.
Please report any suspicious activity or vehicles to Warwickshire Police on 101 or call 999 if a crime is in progress.
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Crime prevention advice: https://www.ourwatch.org.uk/crime-prevention/crime-prevention-toolkits/burglary-prevention

December OUR NEWS – Neighbourhood Watch Network national newsletter is here: bit.ly/OurNewsDec2020

As we approach the end of what has been a hugely challenging year with the prospect of restricted Christmas and New Year celebrations, we would like to deeply thank all our supporters and volunteers.

The work you and so many others have done has been immensely beneficial to thousands of people and will continue to be of huge value into next year.

Click here for the December 2020 Warwickshire Roads Policing Team

Click here for the NHW August 2020 Newsletter

Click here for the NHW July 2020 Newsletter

Click here for the NHW April 2020 Special Edition newsletter

Click here for the March 2020 Rural Crime Newsletter

Please click here for the National NHW January Newsletter https://www.ourwatch.org.uk/our-news-january-edition/

New Phishing Scam Reporting Tool Launched

The National Cyber Security Centre has announced the launch of a central email address which can be used to report phishing email scams.

Phishing email scams have been around for a very long time, but the fraudsters who send them often use current events such as COVID-19 to make them appear genuine.

Latest phishing COVID-19 phishing scams include:

• Emails that encourage recipients to provide their bank details in order to receive coronavirus related Government payments, including scam HMRC job retention emails
• Emails designed to look like they have been sent from the NHS or other Government bodies. These emails might falsely claim to link to a list of coronavirus cases in your area
• Emails that offer purported medical advice, tests or treatments to help protect you against the coronavirus.
• Emails targeted at businesses and specifically those working from home. These scam emails may appear to come from the company IT department or personnel department and contain fake policy document attachments which the recipient is asked to download and read
• Scammers are also seeking to exploit the increasing use of online communication platforms such as Zoom and Microsoft teams by sending out phishing emails carrying these platforms names.
Phishing emails sent by scammers will typically contain links to scam websites or virus laden attachments. Following links in suspicious emails or opening or downloading attachments may increase the recipient’s exposure to malicious websites, computer viruses, spamware and ransomware.

Report/forward phishing email scams to report@phishing.gov.uk

The National Cyber Security Centre say:

If we discover activity that we believe is malicious, we may:

  • seek to block the address the email came from, so it can no longer send emails
    • work with hosting companies to remove links to malicious websites
    • raise awareness of commonly reported suspicious emails and methods used (via partners).
    Whilst the NCSC is unable to inform people reporting phishing emails, of the outcome of its review, it has confirmed that it does act upon every message received.If you require telephone advice or support in relation to scams, please phone the Citizens Advice Consumer Service on 0808 223 1133.They will also alert Warwickshire Trading Standards Service who can provide additional advice.Once you have forwarded the suspicious email, delete it.Keep up to date on the latest scams: https://www.warwickshire.gov.uk/scams See also: https://safeinwarwickshire.com/2020/05/07/new-phishing-scam-reporting-tool-launched/

Crime & Police News Spring / Summer 2019

Here you will find updates from the Police and other crime information for the Napton area.

Click on the month for Southam SNT Police News for:  May  June   July  August,   September,

National Neighourhood Watch Newsletters:  AprilJuly,

Crime & Police News Winter 2018/9

Here you will find the latest information about crime and neighbourhood watch for the 2018/2019 winter months.

Posted 13.3.19 –

Burglaries at homes in Avon Dassett & Shuckburgh Road, Priors Marston

Please be aware of the following incidents, which have occurred at premises in your area over recent days:
Incident 166 of 8 March – Between 9am and 4pm on 7 March, offenders entered a secure outbuilding at a rural home in Avon Dassett and stole a very heavy lawn mower with a roller attached.

Incident 399 of 8 MArch – At 8pm on 8 March, the resident of a home in Shuckburgh Road, Priors Marston returned home and saw a car parked in the road. The occupant of the car beeped the horn and an offender ran out of the side entrance to the house. The offender quickly got into the car and they sped off. Nothing appears to have been stolen.

Sender: 5514

Business Area Name: Citizens in Policing

Read more

April 2019 Southam SNT Newsletter, click here

March 2019 Southam SNT Newsletter, click here

Latest National NHW News February, click here

February Southam SNT Newsletter, click here

January Southam SNT Newsletter, click here

December Southam SNT Christmas Newsletter, click here

Latest December National Neighbourhood Watch December Newsletter click here

We start with the national Neighbourhood Watch October e-news, click here

Click here for the Southam SNT October Newsletter

Click here for the Southam SNT November Newsletter

Don’t let a bad time spoil your Christmas! Ask for “Angela”

Are you are on a date that isn’t working out?

Is your Tinder or Plenty of Fish (PoF) date not who they said they were on their profile?

Does it all feel a bit Weird?

If you are out in a pub or club and feel like you’re not in a safe situation, go to the bar and ask for “Angela”. The bar staff will know you need some help getting out of your situation and will call you a taxi or help you out discreetly – without too much fuss.

Advice for staff using ‘Ask for Angela’

If you work in a pub, club or shop and regularly deal with members of the public, do you know what to do if someone asks YOU for “Angela”? 

  1. Ask the person in distress what it is they want to do? It might be that they just want to alert staff that things are becoming uncomfortable and might need someone to keep watch whilst they collect possessions from the area where they were seated.
  2. Offer to call the person a taxi or assist them in calling a friend/family member to come and collect them.
  3. Where safe to do so (the person asking for help is out of sight and the staff consider it safe), request the person causing distress leaves the venue.
  4. DO NOT allow the person asking for help to leave the venue in sight of the person causing distress – this could lead to them being followed out of the venue and placed at higher risk.
  5. If the person causing distress becomes angry, consider calling the police for assistance or follow your corporate policy on this issue.

For more information please contact your local Police Safer Neighbourhood Team on 101.